Patient Information | White Mountain Physi

New Patient Information

Referral vs Direct Access

Some insurance companies require a physician referral prior to starting physical therapy. If this is the case, you can request physical therapy from your primary care physician. They will fax us or provide you with a script, which you can bring at your first appointment. However, New Hampshire is a direct access state meaning that a physician referral is not always required. If you're not sure if you will require a referral, please reach out as we will be happy to assist you.

Accepted Insurances

Medicare
Medicaid (Ambetter, NH Healthy Families, Amerihealth)
Cigna
Harvard Pilgram
Anthem BCBS
UHC (Optum)
Humana Military/Tricare
Martins Point
Tufts
Dept of Labor/Office of Workers compensation
Cash Pay

What to Expect

Please allow 1 hour for your first appointment. During your first appointment you can expect your therapist to perform an initial evaluation and administer therapeutic treatment. In addition, you will work with your therapist to develop a plan of care and a home exercises that will further assist in your recovery. See below for additional information.

Patient Paperwork

Contact us by phone or email to schedule your initial evaluation. You will receive a follow up email with new patient paperwork to complete prior to your first visit. If you are unable to complete your paperwork at home, please plan on arriving 15 minutes early to your first visit to allow time to complete in the clinic.

What To bring

Insurance card
Driver’s license or other picture ID
Doctor’s prescription/referral (if applicable)
Comfortable clothing and shoes with easy access to injured area

Our Services

Insurance

Make sure to call your insurance company prior to your first appointment so your benefits can be verified. A physician referral is not always necessary for insurance coverage. See our current list of accepted insurances above and please contact us with any questions regarding coverage or benefits. We will be happy to assist you.